Thought Leadership
An AI influencer lost access to his Amazon account after placing multiple orders for Nvidia’s AI mini PC. Epic Games CEO Tim Sweeney has also reported repeated order cancellations.
Amazon has canceled several orders for Nvidia’s DGX Spark AI computer and subsequently shut down the buyer’s account. AI trainer and YouTuber Nick Saraev, who has more than 500,000 subscribers, reported the incident on X. According to screenshots he shared, Saraev placed four orders for the DGX Spark with 128 GB of memory on October 31. Amazon canceled them one after another. Following an additional review, the retailer informed him by email that it would no longer maintain his account.
“Buying even modest amounts of compute immediately puts you on a watchlist.”
Nick Saraev, AI trainer and YouTuber
Saraev said he had never experienced a similar issue with Amazon before.
Other Customers Report Similar Issues
Tim Sweeney, CEO of video game company Epic Games, has described a similar experience. After attempting to purchase two Nvidia graphics cards, Amazon did not close his account but continued accepting his regular orders before canceling them shortly ahead of their scheduled delivery dates. Another user reported on X that Amazon had canceled an order for an RTX 5090 twice.
Reasons for the Cancellations Remain Unclear
Amazon has not publicly explained the cancellations. The retailer’s terms of service allow it to refuse service, close accounts, or cancel orders at its own discretion. One possible explanation is that Amazon is trying to curb the resale of scarce hardware at inflated prices. This could involve additional scrutiny of bulk orders and repeated purchases. A technical issue in the order processing system has also not been ruled out. However, there is no confirmation that Amazon is deliberately restricting customers buying Nvidia hardware.
The DGX Spark is a compact computer designed to run AI models locally. It is powered by Nvidia’s GB10 Grace Blackwell chip, which combines a 20-core ARM processor with 128 GB of unified memory and a 4 TB SSD.
Computing hardware is currently in short supply. Graphics cards such as the RTX 5090 and RTX 5080 are selling for several times their original list prices in the United States. Meanwhile, memory manufacturers such as SK hynix are effectively sold out of production capacity through 2029. OpenAI CEO Sam Altman recently argued that, from a global resource allocation perspective, it is inefficient for memory to sit in personal computers that are rarely used.
(Editorial Team)
