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Accounting 2030 thinks and acts together with AI
Sorting receipts, filing documents, maintaining Excel spreadsheets: In 10 years’ time, these routine activities will hardly play a role in the AI-influenced everyday life of accounting. What does this change mean for the job profile? What opportunities and risks will arise?
AI insights
While conventional quantitative surveys, for example surveys, limit the type of feedback through predefined questions and limited response options, qualitative methods such as video interviews can do the opposite – but they produce so much information that it becomes very time-consuming to analyze it.
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Artificial intelligence
The generative AI (GenAI) revolution began over a year and a half ago, and there’s no end in sight. Every time the euphoria subsides, a new model with exciting features and possibilities emerges, reigniting enthusiasm, such as OpenAI’s Sora.
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Modern customer experience
The technical possibilities of support are developing rapidly – as are customer expectations. To ensure consistent or even higher satisfaction, the customer experience (CX) must also continuously improve in parallel with technical developments.
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17.11.2026
 - 19.11.2026
München
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